Frequently Asked Questions
 

A: Capitol PT is a private practice. As a result, our services must be superior to our competitors. We build our reputation through every patient we serve. We staff experts in the field of physical therapy who have the freedom to dictate the frequency and duration of care appropriate to your individual needs. On most occasions, we are able to begin your physical therapy treatments within 1-3 business days from the time you call our office.

Q: What is physical therapy, and how can it help me?

A: Physical therapy is a field of science that assists patients in recovering from injuries or movement impairments. At Capitol PT, we work with patients who suffer from many conditions, including:

• Body injuries of the neck, shoulder, back, hip, knee, ankle, foot, and more
• Post-surgical conditions
• Balance impairments
• Muscle weakness
• Pelvic floor disorders
• Pain during and after pregnancy

Physical therapists use non-invasive treatments such as exercise and hands-on (manual) therapy to reduce pain and restore mobility. These treatments are based on evidence proven in medical literature.

Q: How are your physical therapists trained?

A: Physical therapists are required by law to graduate from an accredited Physical Therapy program. Physical therapists study at the graduate level, after completing undergraduate study in the basic sciences. Today, a physical therapist is required to have at least a Master’s or Clinical Doctorate degree to enter the physical therapy workforce. Capitol PT requires our physical therapists to complete graduate level Physical Therapy programs and pass the Wisconsin State Licensing Board Exam. We employ therapists that hold additional board certifications in orthopedics and women's health PT, and therapists who have completed advanced orthopedic residency training.

Q: Do I need a prescription for therapy, or can I just schedule an appointment?

A: In the state of Wisconsin you have Direct Access, or the ability to seek care from a physical therapist without a physician's referrals. As always, we at Capitol PT make it a priority to involve your physician when your case warrants their assistance. The maintenance of your well being is our ultimate goal.

We also accept referrals from the following providers:

Q: How quickly can I schedule an appointment?

A: Capitol PT typically offers appointments within 1-3 business days from the time of your call. Our clinic offers early morning and early evening hours to accommodate your schedule.

Q: Will my insurance cover physical therapy?

A: Capitol PT is a participating provider for most insurance plans in Wisconsin. After you schedule your first appointment, Capitol PT verifies your physical therapy benefits. We work with you to answer your questions regarding your benefit coverage.

For more information, please contact your insurance provider or Capitol PT. Our office assistant will be happy to discuss your insurance plan and coverage with you.

Q: What should I expect during my first visit?

A: We ask that all new patients arrive 15-20 minutes early for their initial appointment to allow adequate time to complete the necessary forms and Privacy Act paperwork (Online forms available). Your physical therapist will review the information provided by your referring physician and examine your medical history. Based on this information, your therapist will perform the appropriate physical therapy examination, develop an individualized treatment plan, and begin interventions.

Q: How long will my appointment take?

A: Your initial visit will take from 1 to 1.5 hours, because of the time spent completing paperwork. All other scheduled appointments typically last 45 minutes to an hour, depending on the involvement and severity of your impairment.

Q: What should I wear to my appointment?

A: We ask all of our patients to dress in comfortable, loose-fitting clothing and tennis shoes for all of their physical therapy appointments. We use gowns to provide necessary coverage of shoulders, neck, back and pelvic region during treatments that expose these areas. We offer treatment rooms for privacy to change.

Q: Will you communicate with my physician?

A: Capitol PT takes pride in its relationships with referring physicians. Our therapists communicate with your physician about changes in treatment plans and follow-up appointments with the physician, or when discovering unforeseen issues related to treatment. Our referring physicians appreciate and often comment on our excellent communication with regards to their patients.